In view of the spread of the novel coronavirus in Hong Kong community, the counter services at Headquarter will be temporarily suspended. For any enquiries please kindly contact us at (852)2663-8888 or firstname.lastname@example.org or WhatsApp 852-98891968 for assistance; Online services (including account opening service) will remain as usual. The arrangement will be continue until 11 August 2020. We are sorry for the inconvenience and will provide updates accordingly.
Following the special work arrangement announced by the Government on 19 July 2020, there is a special arrangement for postal services from 20 to 26 July 2020 and receiving the paper statement by post may have some delays. To avoid any delay, please apply our e-statement service. We are sorry for the inconvenience and will provide updates accordingly.