GP - CFSG

About CASH Coins

Login CASH Coins Redemption

CASH Coins are virtual rewards that you can earn point every time you trade via CASH's Electronic account! You can use these CASH Coins to offset the real-time quote charges, and/or redeem your loved items from various choices of gifts and services.

Login Method:
Simply input the six digits of your Electronic account number for both login name and password. To protect your interest, you will be asked to change your password upon first time log on, and it will be effective immediately. You may click "My Account" to change your password anytime. The length of password must be within 5 to 8 characters (digits and/or letters).

How to earn CASH Coins

Earning CASH Coins is easy! Clients will be entitled to CASH Coins if they use the following services or trade the following products:

Trading/Services	CASH Coins Calculation
Electronic Securities Trading	Total Monthly Commission (HK$) x 1
Electronic Commodities Trading (Hong Kong)
Equity Linked Notes (ELN) Trading
Electronic Commodities Trading (International)	Each contract 100 CASH Coins

Note:
1. CASH Coins earned from all of your Electronic accounts will be consolidated into one CASH Coins account.
2. RTQ fees cannot be redeemed by CASH Coins earned from "Fill in Questionnaire".
3. Electronic trading of US stocks and China B shares will not be entitled to any CASH Coins.
4. Clients using phone service for commodities trading (both Hong Kong and International) will not be entitled to any CASH Coins.
5. CASH Coins earned from "use e-statement " cannot be used in conjunction with other offer.

CASH Coins will be automatically credited to your CASH Coins account for every transaction executed through your Electronic account. To check your accumulated CASH Coins, please click Login or check from your monthly statement. Your CASH Coins will be updated on the third Friday of each month.
If you are clients of Electronic commodities account only, please check your accumulated CASH Coins online.
All accumulated CASH Coins will be expired on every year-end (e.g. 31st December 2017). The unused CASH Coins will be considered invalid after the expiry date.

How does the CASH Coins Reward Programme work?

Clients can use CASH Coins to offset the real time quote (RTQ) fees. The following table exhibits how you can offset your RTQ fees by using CASH Coins:

Plan	RTQ	Service Fee (per month)	CASH Coins	RTQ Fee After Redemption
E	IQ Streaming of ET Net Limited	HK$418	1,800	Free
			900	HK$209
F	AA Stocks Futures Winner Version	HK$200	1,200	Free
			600	HK$100
G	AA Stocks Full Version	HK$380	2,000	Free
			1,000	HK$190
P	QPI Futures Version	HK$150	800	Free
			400	HK$75
Q	QPI Full Version	HK$368	2,000	Free
			1,000	HK$185

CASH Coins generated other than from transaction turnover (e.g. using e-statement, account opening and filling questionnaire, etc.) will not be able to redeem the RTQ charges.
Example：
(1) Assume you have subscribed Plan S and your accumulated CASH Coins are 1,750:
1,500 points will be automatically spent on real time quote fee for the previous month. The remaining 250 points can be chosen to accumulate in your CASH Coins account, and / or redeem your favorite items from lists of gifts.
(2) Assume you have subscribed Plan A and your accumulated CASH Coins are 1,100:
After deducting 1,000 points in your CASH Coins account, you will only have to pay HK$250 for previous month's real time quote fee. The remaining 100 points will be accumulated in your CASH Coins account.
Please click CASH Coins Redemption Corner to check the updated list of CASH Coins redemption gift / coupon

CASH Coins redemption gift / coupon

Please click CASH Coins Redemption Corner to check the updated list of CASH Coins redemption gift / coupon
In order to redeem your CASH Coins gift/coupon, you will need to complete an online CASH Coins Redemption Form after login. Once the redemption request is accepted by CASH, your CASH Coins will then be deducted from your CASH Coins account immediately.
Please note: CASH Coins are not redeemable for cash.

How do you know your Redemption Status

Upon submitting the online CASH Coins Redemption Form, you may click "Your Account" to check your current redemption status. You may see one of the following statuses per application:

Processing

Your application has been accepted by CASH.

Ready

Your chosen gift is ready for you to pick up

Collected

Your gift has been collected.

Cancelled

Your gift has been cancelled due to not collected after one month.
(Note: CASH shall have the right to confiscate the gift if it is not collected within one month from the date of notification, and the redeemed CASH Coins will not reimbursed.)

Rejected

Your application has been rejected due to shortage of stocks. Please choose another item.

Where do you pick up your redemption gifts

For cash coupon redemption, you may choose one of the redemption locations as shown below or to receive the coupons by registered mail*. Other than cash coupons, you may pick up your gifts at our Head Office.
Normally, it will take approximately 8 to 10 weeks for processing. You will be notified to pick up your gift/coupon via email, or you may login to "Your Account" to check your current redemption status. If the gift/coupon cannot be picked up within one month from the date of notification, CASH shall have the right to confiscate the gifts and the redeemed CASH Coins will not be reimbursed.

Redemption Locations
Head Office	22/F, Manhattan Place 23 Wang Tai Road Kowloon Bay Hong Kong Tel: (852) 2663 8888
Mong Kok Services Centre (for cash coupon only)	6/F, May May Building, 683-685 Nathan Road, Mongkok, Kowloon Tel: (852) 2748 0110

* If you choose to receive your coupons by registered mail, an extra 400 CASH Coins will be deducted from your CASH Coins account.
For any enquiries, please call our hotline at (852) 2663-8888 or e-mail at hotline@cfsg.com.hk

Terms and Conditions

Prior to joining the CASH Coins Reward Programme, you must read thoroughly, understand and accept all Terms and Conditions of the CASH Coins Reward Programme by clicking "I Agree" for the CASH Coins Reward Programme.
All participants must be at the age of 18 or above to join the CASH Coins Reward Programme. Employees of CASH and their family members are also eligible to participate in the CASH Coins Reward Programme.
Prior registration by opening an Electronic account with CASH is required before clients are eligible to earn CASH Coins.
Electronic account clients and VIP clients will be automatically enrolled in the CASH Coins Reward Programme.
Clients agree to abide by all the terms prior to joining the CASH Coins Reward Programme including:
- all information set out in the Electronic account opening form is true, complete and correct;
- CASH will reply fully on such information for all purposes, unless and until CASH receives notice in the form of writing of any changes from clients
Should clients provide any untrue, obsolete or incomplete information, CASH shall reserve the right to terminate or disqualify the application.
Unless otherwise stated, all CASH Coins earned cannot be used in conjunction with other promotional offers, coupons or other benefits granted by CASH.
All CASH Coins earned are to be used once for redemption.
CASH Coins cannot be exchanged for cash.
Once sufficient CASH Coins are generated in their CASH Coins account, these points will be automatically used to offset real time quote service fees*, and the remaining CASH Coins can be used to redeem the CASH Coins gifts, or accumulate more CASH Coins.
The "Monthly Special" items are only valid in a whole calendar month. (E.g. from 1 - 30 April)
The price shown at the "CASH Coins" pages are in Hong Kong Dollars. If clients redeem the items with CASH Coins plus cash ( in HKD ), clients can simply make payment by deposit the requested amount into their Electronic Trading Account, the amount will be debited directly from the account within the first week of each month when we receive clients' instruction.
The unused portion of the CASH Coins can be accumulated but must be redeemed before every year-end (e.g. 31st December, 2013). If no redemption is taken place before the expiry date of the CASH Coins, the accumulated CASH Coins will be cancelled and deemed as invalid.
Clients require to fill the online CASH Coins Redemption Form should they decide to redeem CASH Coins gift / coupon.
CASH Coins gift / coupon redemption is subject to availability on a first-come-first-served basis, CASH does not provide any promise or guaranty in respect of any gift/coupon redeemed by clients. Cash coupon or gift can be replaced by same value gift voucher or gift in case of out of stock.
Gift / coupon under the CASH Coins Reward Programme may be subject to change or withdrawal, CASH shall not be liable to any announcement.
CASH can, at its own discretion, determine whether the redemption is valid and may cancel any unauthorized claims. All redemption requests are subject to final approval of CASH On-line Limited.
CASH can, at its own discretion, determine whether the redemption is valid and may cancel any unauthorized claims. All redemption requests are subject to final approval of CASH On-line Limited.
CASH reserves the right to change or amend the rules, regulations, terms and conditions of the CASH Coins Reward Programme without prior notification.
All CASH Coins earned will be updated on the third Friday of each month and will be automatically presented upon login the CASH Coins Reward Programme as well as on your monthly statement and shall be deemed as correct and confirmed by clients, unless CASH receives written notice from clients claiming any discrepancy or errors within three days of the next following month after the month-end updating.
In the event that the Electronic account(s) are / is terminated by either the client or CASH, all the CASH Coins earned will be deemed as invalid.
All information given in the Electronic account opening form are bound by the Personal Data (Privacy) Ordinance of Hong Kong, and will be used and handled in accordance with CASH's Personal Data Collection Policy.
CASH makes no warranty in any respect as to any gifts / coupons that are provided by our business partners. Accordingly, CASH will not be responsible or liable for any death, injury, damage or loss suffered by any clients or any third party or any of their property, which is caused directly or indirectly by any of the gifts provided to clients. If applicable, you must strictly follow the merchants' designated procedures to exchange defective gifts / coupons. Under no circumstances will gifts/coupons be refunded for cash or exchanged for CASH Coins.
In the case of any inconsistency between the English version and the Chinese version of these terms and conditions, the English version shall prevail.
In case of dispute, CASH reserves the right to make the final decision.